At Boretu, we are committed to delivering your order quickly and reliably. This Shipping Policy outlines how we process, ship, and manage deliveries for our customers.
Our services are available in the United States and most international destinations, except where restricted by law. If your country is not supported, checkout will not be available.
Website: https://boretu.com
1. Business Days
- Our business days are Monday through Saturday, excluding U.S. public holidays.
- Orders placed on Sundays or holidays will be processed on the next business day.
2. Shipping Origin
Orders may be shipped from:
- Fulfillment centers in the United States
- Select international locations, depending on item availability and your delivery address
We aim to ship from the location that offers the fastest and most efficient delivery.
3. Order Processing Time
- All orders are processed within 1–3 business days after your order is confirmed.
- During peak shopping periods (e.g., holidays, sales events), processing may take longer.
- Customers will be notified via email if any delays occur.
4. Estimated Delivery Times
- United States: 3–6 business days (after processing)
- International Orders: 7–17 business days (after processing)
Note: These are estimated shipping times and do not include order processing time. Delays may occur due to:
- Destination location
- Carrier service limitations
- Customs clearance
- Weather or natural disruptions
5. Shipping Fees
- U.S. Orders: Flat rate of $4.95
- International Orders: Flat rate of $10.95
Shipping fees will be displayed clearly at checkout before finalizing your purchase.
6. Order Tracking
Once your order is shipped, you will receive an email containing a tracking number and a link to the carrier’s tracking page.
You may use this number to monitor your shipment’s progress.
7. Incorrect Address or Delivery Issues
Please double-check your shipping address before completing your purchase.
- Boretu is not responsible for deliveries made to incorrect addresses entered by the customer.
- If an order is returned to us due to an invalid or undeliverable address, you may be required to pay an additional shipping fee to have the package re-sent.
8. Returns & Refunds
We accept returns within 30 days from the date you received your order.
To qualify:
- Items must be unused and in their original packaging
- For full details, please review our Returns & Refunds Policy
9. Contact Information
If you have any questions or concerns regarding shipping, please contact us:
Email: support@boretu.com