Boretu is committed to providing customers with a secure and transparent shopping experience. These Billing Terms & Conditions outline our policies regarding accepted payment methods, billing accuracy, order processing, shipping, returns, cancellations, fraud prevention, and policy updates.
Our services are available to customers in the United States and most international countries, except where prohibited by law. If your country is not supported, you will not be able to complete checkout at the time of purchase.
1. Accepted Payment Methods
We accept the following secure payment options:
- Visa
- Mastercard
- American Express
- Discover
- JCB
- Diners Club
- PayPal
All payments must be authorized and processed in United States Dollars (USD). Orders will only be fulfilled upon successful authorization.
2. Billing Accuracy
You are responsible for providing accurate billing information at checkout. This includes:
- Your full name and billing address
- Payment method details matching your financial institution’s records
Mismatched or incorrect billing data may delay processing or result in cancellation.
3. Order Processing
- Orders are typically processed within 1–3 business days, excluding Sundays and U.S. federal holidays.
- Your final total includes the cost of items, applicable taxes, and shipping fees as shown at checkout.
- You will receive a confirmation email upon order placement and another once your order has shipped.
4. Shipping Information
We offer shipping both domestically (U.S.) and internationally.
Estimated Delivery Times:
- United States: 3–6 business days
- International: 7–17 business days (may vary by location)
Flat Shipping Rates:
- U.S. Orders: $4.95
- International Orders: $10.95
Please note that delivery estimates may be affected by destination, weather conditions, or carrier delays.
5. Returns & Refunds
Returns are accepted within 30 days of receiving your order.
To qualify for a return:
- Items must be unused, in original packaging
- Non-defective returns require customers to cover return shipping costs
- Contact support@boretu.com for items that are damaged or defective
Refunds will be issued to the original payment method after inspection. For detailed instructions, see our Returns & Refunds Policy.
6. Order Cancellations
- You may cancel your order before it is shipped by emailing support@boretu.com.
- Once shipped, the order cannot be canceled. Returns must follow the standard return process.
- Shipping charges are non-refundable once the order has been dispatched.
7. Fraud Prevention
To protect customers and ensure a secure transaction environment:
- We may request additional verification, such as a government-issued ID or phone confirmation.
- Boretu reserves the right to cancel any order suspected of fraud or policy violations.
8. Policy Updates
These Billing Terms & Conditions may be updated at any time without prior notice.
We encourage customers to review this policy periodically to remain informed of changes.
9. Contact Us
For questions about billing, payments, shipping, returns, or cancellations, contact our support team:
Email: support@boretu.com